Challenges at work? It’s time to get with the program.

We develop customized programs for clients leveraging three primary areas of expertise:

Program 1


If you work with people, you are negotiating whether you know it or not. When you have a Negotiator Mindset™, you approach conversations with intention. You enter into important dialogues prepared, flexible, objective, clear, and confident in the best possible outcome, not just for you but for everyone involved.

Program 2


From minor disagreements to major disconnects, communication (or rather, the lack thereof) is frequently the culprit. The fact is, humans are complex beings and, consequently, so are their interactions. The good news is that effective communication can be taught, learned, and consistently implemented over time. We can develop a customized program to help you do just that.

Prgram 3


Sometimes it’s hard to know how and when to maneuver inside an organization. When you understand the environment, dynamics, and personalities involved, it gets a lot easier. Susie is highly adept at helping people navigate through, around, and over many of the challenges common to the workplace.

We are happy to tailor our content and deliver customized programs to meet your organization’s unique needs.

I love when you read a book and you feel like the author wrote the book just for you and this is certainly the case for me with “The Art of Negotiation without Manipulation.” I am guilty of thinking negotiation is something you do on a “need-to-know basis”…negotiating the salary for your new job, when asking for more staff, or wanting to go to a conference. There are many articles, books, and podcasts on negotiation; “The Art of Negotiation without Manipulation” really resonated with me where others have failed. Susie gives you a nugget of information and shares a real-life story to drive home her point. She gives you a framework to practice sharpening your skills. As I read the book, I realized how much negotiation is happening around me at work that I am missing out on and how often I am negotiating with myself by delaying necessary discussions. This is a book I will read over and over again.

Jennifer Bergman


Illuminating!! Susie lays out a powerful organized cookbook of recipes for genuine partnership negotiations at all levels of business and life!! Susie has created an insightful capture of all the invisible tactics, unspoken words, and internal emotions contained within many negotiations both complex and simple. The use of silence as a tool struck me as totally underutilized in the world...

John Schanz

former Chief Network Officer, Comcast Cable

By teaching you how to identify opportunities to negotiate, Susie makes sure you do not miss chances to advocate for yourself. Instead of being a victim of circumstance, Susie provides guidance on how to own your path. This book is a must-read for those looking to incorporate negotiating tactics into their daily interactions to advance their career.

Jennifer Cassidy

Senior Vice President, Student Housing Operations